"We work very hard at getting all our customers’ orders packed and dispatched as quickly as we can. We are then at the behest of the Royal Mail to deliver your parcel in good time".
UK Domestic Deliveries:
We aim to dispatch 1st Class within 1-3 working days & 2nd Class within 3-5 working days.
Please use options from the P&P Drop Down Menu to select the type of Postage you require.
We always retain ‘Proof of Postage’.
For all orders of £50 & over; these will be dispatched via a Tracked service and tracking details will be emailed to you.
Automatic Dispatch Notifications are always issued once the order has been dispatched.
We ship to most Countries Overseas such as America, Canada, Australia, Ireland, Scotland, New Zealand & most European Countries. The exception to this is Sweden & Norway (due to new registration caused by Brexit). We do not dispatch to the Far East due to Custom/Boarder Control complications.
All orders are despatched via 'Royal Mail International Tracked'. Although this is slightly more expensive then the 'Standard Overseas' service, this does provide extra security & is easy to get regular updates via the Tracking information. International deliveries can take approx 7 - 14 working days. Please note that delivery is also dependent upon Customs/Boarder Control clearance & any other delivery service delays in your Country.
Our prices for Royal Mail International Tracked start at approx £12.00 GBP, so you may want to think about adding a few extra items when ordering to make it worth your while. The website calculates all the Postage fees based on the total cost & weight of the order.
A note about Bespoke Leather Orders:
These items simply cannot be made in a day. All of our bespoke items are hand crafted & made to the customer’s own requirements hence the term ‘Bespoke’.
Due to popular demand we do have a long waiting list (see foot of Homepage for up to date waiting list time). Although the website states a Bespoke item is in stock, it still has to be made to the customer’s requirements.
All Bespoke items over the value of £40 will be dispatch via a Tracked service & customers will be advised when their item has been made and dispatched.
We will do our part in getting all 'expedited' orders sent via Special Delivery however it will then be in the lap of the gods so to speak (Royal Mail) to do the best they can. At the moment the Royal Mail can not guarantee this service as advertised due to the strike action at the end of this week and back log of deliveries still waiting to be actioned in their depots. Full tracking details will be emailed to you and all we can do this end is to re-assure that we have done our part this end!
For all enquiries please use the Contact Us Form.